Frequently Asked Questions

Q: Are reservations necessary?
A: We highly recommend making reservations in advance, but feel free to call or walk-in as we may have an opening or cancellation.

Q: Do you do men’s hair or kid’s hair?
A: Yes! We do hair for all genders and ages. Each of our stylists has different specialties so we recommend calling ahead and checking availability for stylists experienced in working with short hair and/or children’s hair.

Q: Do you do nails or waxing?
A: No, We do not offer these services. There is a nail salon directly next to us so feel free to stop by there after getting your hair done!

Q: Where are you located?
A: We are located on South University, in Shoppes Of Rolling Hills, next to Vicky Bakery. For our exact address and hours, click here.

Q: Can I bring my friends and/or family with me to my appointment?
A: We kindly ask not to bring any extra guests with you unless you are under 18  with a parent/guardian, as space is limited.

Q: What methods of payment do you accept?
A: We accept all major credit cards, cash, Apple Pay, Google Pay, and Salon Mixx gift certificates. Cash or Zelle tips are preferred.

Q: Are deposits required?
A: We kindly ask for a deposit in-person or over the phone for all appointments 3+ hours long to protect the valuable time of our team, making sure that our spaces are reserved for serious parties only.

Q: Can I get a quote over the phone?
A: Due to the various needs associated with individual projects, we're not able to quote a specific price for most services over the phone. However, we do offer complimentary in-person consultations and we can give you many options for pricing. To view a list of our starting prices, click here.

Q: Do you offer gift certificates?
A: Yes! Salon treatments are the perfect gift. Gift certificates are sold in-person at the salon. Gift certificates do not include gratuities.

Q: What color line do you use and which brands do you sell?
A: We use Color Design permanent color, Redken demi-permanent color, and Evo Staino and Pulp Riot vivids/semi-permanent color. We carry Lanza and IGK products for home hair-care.

Q: What is the re-do policy?
A: We understand from time to time a client may want an adjustment on their service. We happily bring back our guests to correct our services within 7 days of their visit. It is always encouraged that unhappy guests return to their original stylist. At Salon Mixx, we 100% guarantee our work, don’t hesitate to reach out to us directly.
There will be no refunds.